Terms & Conditions
Welcome to Solaire by Zero. These terms and conditions outline the rules and regulations for the use of our website, www.solairebyzero.com. By accessing this website and/or purchasing from us, you agree to be bound by the following terms. Please read them carefully before placing your order.
1. General
– All products listed on this website are sold by Solaire by Zero O’Clock, registered in Mumbai, Maharashtra, India.
– We reserve the right to modify or update these Terms & Conditions at any time without prior notice.
– Continued use of the website following any changes constitutes your acceptance of those changes.
2. Product Information
– We strive to display accurate product descriptions, colors, and images. However, slight variations may occur due to screen resolutions or the handmade nature of our jewelry.
– As all our pieces are handcrafted, each item may have minor irregularities, which are a mark of artisanal work and not defects.
3. Pricing & Payment
– All prices listed are in INR (Indian Rupees) and inclusive of applicable taxes.
– Payment must be made in full at the time of placing the order via our secure payment gateways.
– We reserve the right to change prices or discontinue products without notice.
4. Shipping & Delivery
– Orders are typically dispatched within 3–4 working days.
– Shipping timelines may vary based on your location or during peak/festive periods.
– We are not responsible for delays caused by third-party logistics or unforeseen circumstances.
Please refer to our Shipping Policy for more details.
5. Returns & Exchanges
– Due to the handcrafted and delicate nature of our jewelry, we do not offer returns or exchanges unless the product received is damaged or incorrect.
– Any such issue must be reported to us within 48 hours of delivery with proper unboxing video/photo proof.
Please refer to our Return & Exchange Policy for more information.
6. Intellectual Property
– All content, product designs, images, and text on this website are the property of Solaire by Zero O’Clock and are protected under applicable intellectual property laws.
– Unauthorized use, reproduction, or distribution is strictly prohibited.
7. Privacy Policy
– We are committed to protecting your personal information.
– By using our website, you consent to our collection and use of your data in accordance with our Privacy Policy.
8. Limitation of Liability
– We shall not be liable for any direct, indirect, or consequential damages arising from the use or inability to use the products purchased from our site.
9. Governing Law
– These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts of Mumbai, Maharashtra.
Contact Us
For queries or concerns regarding these Terms & Conditions, please reach out to us via:
📧 Email: solairebyzero@gmail.com
📱 WhatsApp: +91 8850294174
📷 Instagram: @solairebyzero