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Privacy Policy

At Solaire by Zero, we value your trust and are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from www.solairebyzero.com.

1. Information We Collect

We collect personal information that you voluntarily provide to us when:

  • Placing an order

  • Signing up for our newsletter

  • Contacting us via email, WhatsApp, or Instagram

  • Participating in promotions or surveys

The types of personal information we may collect include:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping & Billing Address

  • Payment Details (processed securely via third-party gateways)

2. How We Use Your Information

Your personal information is used to:

  • Process and fulfill your orders

  • Communicate updates about your order

  • Respond to customer queries

  • Send promotional offers and updates (only if you opt-in)

  • Improve our website and user experience

We do not sell, trade, or rent your information to third parties.

3. Payment Security

All transactions are processed through secure payment gateways. We do not store your credit/debit card details on our servers.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior and preferences, but they do not store any personally identifiable information.

You can choose to disable cookies in your browser settings.

5. Third-Party Services

We may use third-party services (such as shipping providers, payment processors, and marketing platforms) that require access to your information for service fulfillment. These services are obligated to maintain the confidentiality of your data.

6. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Opt-out of marketing communications at any time

To make such requests, please contact us via the details below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to contact us at:

📧 Email: solairebyzero@gmail.com
📱 WhatsApp: +91 8850294174
📷 Instagram: @solairebyzero

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